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  • What if i have any complaint regarding my order ?
    You can get in touch with our customer support team through the “Contact Us” section on the website. Simply send an email to or give us a call on +91 9816902817 for any complaint. Our customer care team is always at your service (Monday - Saturday, 9:30 AM - 6:00 PM (IST))
  • is there any quality assurence for the item ordered
    Each product manufactured at excel herbal is delivered to the customer only after it has cleared a stringent quality check process comprising many layers of checking. The process is implemented at each stage of production, starting of the product manufacturing , all the way down to the two final checks before it finally reaches our warehouse. Each unit is made with an equal amount of love and passion .
  • how can i recive update about the discount /sale offers ?
    An excel herbal sale is not to be missed! Keeping abreast with our sales and discounts is super simple! All you need to do is sign up for our newsletter by clicking here -subscribe and leave the rest to us!
  • what is excel herbal ?
    Excel herbal provides you daily need , cosmetic skin care , hair care , beauty careHerbal products which help you in leading a healthy lifestyle. So you can use them without worrying about your health etc....
  • can i changed the delivery address of my order
    The delivery address of your order can be changed only if the order has not been shipped yet. You can track orders from your account section on the excelherbal website. If your order has not been shipped yet, you can raise a request by contacting the customer service team on +91 98169-02817. Our customer care team is always at your service (Monday - Saturday, 9:30 AM - 6:00 PM (IST))
  • Do you deliver to my location
    Delivery depends on the nature of payment: a. For Prepaid Orders (Credit Card/Debit Card/Net Banking Orders) As far as prepaid orders are concerned, excel herbal delivers to almost every location in India. To get more clarity, connect with us via our helpline number +91 9816902817. b. For CODs Order Since we ship through third party logistics companies, there are a few Pin Codes that are not serviceable. To check whether your pincode is serviceable or not call our concern team , Our customer care team is always at your service (Monday - Saturday, 9:30 AM - 6:00 PM (IST))
  • what is the minimum order value
    There is no minimum order value. However, a flat delivery charge of INR 30 is levied on every order.
  • when can excepact my order to be delivered
    All orders are delivered in a maximum of 3- 7 working days across India. However, there might be delays due to extraneous factors. In case you are experiencing a more than usual delay, you can call us on +91 98169-02817 or e-mail us at Our customer care team is always at your service (Monday - Saturday, 9:30 AM - 6:00 PM (IST))
  • how can i get my recipt
    There are two ways to get a receipt for your order. A physical copy of the receipt is given to you at the time of order delivery; when you make a purchase online and/or at an exhibition. You can download a receipt from the ' My Account ' section on the excel herbal website.
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